Cyber Incidence Response
Cyberattack? Call our 24×7 data breach hotline for immediate assistance
From Breach Discovery to Regulator Reporting
When a cyber incident occurs, understanding the full picture—what happened, how it happened, and who was involved—is essential. Addressing the incident requires more than just stopping the technical activities; it demands engaging the right stakeholders and adhering to legal obligations. Effective communication with the board, legal teams, authorities, and in some cases, affected data subjects, is crucial.
We don’t just stop attacks; we partner with your organisation to manage the wider business implications, helping to restore operations and safeguard your reputation. Our structured, business-focused approach ensures a swift and coordinated response, minimising downtime, protecting your reputation, and meeting legal obligations.
How we help
Our services cover every stage of the incident response journey, including:
End-to-End Cyber Forensics
FORCYD manages the entire incident lifecycle: from scoping and data collection to the analysis of evidence and detailed reporting.
Data Impact Analysis
FORCYD leverages advanced eDiscovery tools to search, filter, and review data to determine the scope and impact of the incident, ensuring compliance with data protection regulations.
PII Identification
FORCYD helps identify personal data affected by the breach, enabling your organisation to effectively respond to data subject requests and legal obligations.
Digital Analysis Expertise
FORCYD’s specialists are adept at analysing digital artefacts such as email headers, system logs, and metadata. We uncover hidden details and piece together a timeline that tells the full story of the incident.
Defensible & Actional Reporting
FORCYD delivers clear, factual reports detailing all investigation steps and findings, helping organisations meet legal obligations, improve cybersecurity measures, and prevent future incidents.
Tailored Solutions
FORCYD delivers customised incident response support designed around each organisation’s environment. We adapt our workflows to ensure rapid containment, defensible documentation, and complete recovery oversight.
Need support with an incident?
→ Contact our Incident Response Team
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Cyber Incident Response
Case study
Client challenge
A marketing platform developer experienced a significant cybersecurity incident after clients reported receiving spam emails containing malicious links. These messages originated from an unknown user account and targeted both clients and external contacts, posing substantial reputational and regulatory risks. The company required urgent assistance to contain the threat and assess the impact.
FORCYD solution
Upon receiving a direct call, FORCYD promptly mobilised its cyber incident response team. The team spoke with the board, security officer and IT to recognise threat indicators, provide clarity and comfort, and determine the plan of action. Working closely with the IT manager and legal counsel, FORCYD coordinated the initial containment strategy including preparation for incident reporting to the authorities. The primary objective was to quickly preserve and secure all potentially compromised systems and data sources, including Microsoft and network logs, user mailboxes, and the shared OneDrive.
While initial signs pointed to a single compromised account, forensic investigation revealed multiple infiltrated accounts, including one new account created by the infiltrators. Following the modus operandi pictured from the logs, it was discovered that this account was used to map financial flows and intercept invoices. FORCYD provided the company with full visibility into all user accounts, mailbox rules and performed activities.
The FORCYD team analysed audit logs and assessed the potential impact of unauthorised access. Two files containing passwords were confirmed as downloaded, requiring immediate follow-up. Furthermore, emails were synchronised and made accessible by the attacker using an authorised application.
A scoped data breach impact analysis was applied by using FORCYD’s proprietary automated PII and risk identification workflow creating an accessible data room for subject access requests response and detailed reports of PII statistics used by legal counsel for notification.
Achieved results
The attack was successfully neutralised through a series of targeted mitigation measures, ensuring all malicious access was revoked and the infrastructure was reinforced to prevent any further breaches. All compromised systems were secured, and a clear forensic trail was preserved for further analysis. The board was advised on appropriate risk-based mitigation measures and long-term security strategy.
Through FORCYD’s rapid intervention and strategic coordination, the client mitigated financial risk, avoided reputational escalation, strengthened its cybersecurity posture, and established a clearly defined protocol for handling future incidents.
Experiencing or preparing for a cyber incident?
Why FORCYD
- Exclusively European, operating globally. Headquartered in Europe, we bring deep regional expertise while delivering solutions worldwide.
- End-to-end project knowledge, support, and multilingual project management as a single point of service
- Incident Response and Compliance consulting to monitor and ensure compliance with regulations and local laws
- Bespoke workflows and solutions to match our client’s unique data challenges and needs
- Long-term relationships and bespoke workflows and solutions to match our client’s unique data challenges and needs